Webeta Terms of Service & Service Level Agreements

1. Acceptance of Terms & Capacity

By accessing our website or engaging the digital engineering services provided by Webeta ("Company," "we," "us," or "our"), you ("Client," "User," or "Data Principal") agree to be bound by these Terms of Service ("Terms").

These Terms constitute a valid and enforceable contract executed under the statutory framework of the Indian Contract Act, 1872 and the Information Technology Act, 2000. You affirm that you are of legal age (at least 18 years of age) and possess the requisite corporate or legal authority to enter into binding agreements. For data protection standards, please review our Privacy Policy.

2. Description of Engineering Services

Webeta designs and engineers bespoke digital platforms, including custom website development, cross-platform applications, e-commerce architectures, API integrations, and ongoing technical maintenance. Learn more on our services overview page.

Every project is governed by an itemized Statement of Work (SOW) or proposal defining functional milestones, acceptance criteria, technical deliverables, and fixed investment schedules. All development adheres to modern W3C web standards, semantic SEO guidelines, and Core Web Vitals targets.

3. Client & User Responsibilities

To ensure on-time delivery and operational integrity, the Client agrees to:

• Provide necessary brand assets, API credentials, domain access, and copy in a timely manner according to milestone schedules.
• Warrant that all materials, imagery, and text provided to Webeta do not infringe upon any third-party intellectual property or privacy rights.
• Designate an authorized project representative empowered to approve sprint deliverables and sign off on staging environments.
• Refrain from attempting to reverse-engineer, decompile, or compromise the security architecture of Webeta's hosting infrastructure or client environments.

4. Milestone Payments & Billing

Unless otherwise specified in writing in an active Statement of Work (SOW), project investments follow structured milestone releases:

• Kickoff Deposit (30%–50%): Due upon execution of agreement before architecture and design sprints commence.
• Staging Release (30%–40%): Due upon completion and staging environment review of primary functional workflows.
• Final Launch Disbursement (20%–30%): Due upon successful user acceptance testing (UAT) and prior to live domain deployment and repository transfer.
• Statutory Invoicing: Invoices are issued in Indian Rupees (INR) for Indian entities with GST compliance, or in USD, GBP, or EUR for international clients via secure international wire or Stripe escrow.

5. Intellectual Property & Code Ownership

100% Client Ownership Guarantee: Upon final milestone disbursement and settlement of all invoices, Webeta unconditionally transfers 100% of the intellectual property, copyright, source code, private Git repositories, database schemas, and Figma design files to the Client.

Webeta retains zero recurring proprietary platform lock-in. Any pre-existing open-source libraries (e.g., React, Vite, TailwindCSS) remain licensed under their respective MIT/Apache licenses. Unless prohibited by a bilateral Non-Disclosure Agreement (NDA), Webeta reserves the right to showcase the completed work in portfolio case studies.

6. Data Protection Warranties (DPDP Act, 2023)

Both parties commit to full statutory compliance with India's Digital Personal Data Protection Act, 2023 ("DPDP Act") and international privacy regulations:

• Client Data Warranties: Where the Client provides consumer data, subscriber lists, or customer records to Webeta for database migration or system integration, the Client warrants that all such personal data has been obtained lawfully with valid consent under the DPDP Act.
• Data Processor Role: In processing client-supplied customer databases during development and hosting, Webeta acts strictly as a Data Processor bound by confidentiality, processing data only per documented instructions from the Client (the Data Fiduciary).
• Security Safeguards: Webeta enforces reasonable security safeguards (Section 8(5) DPDP Act) including SSL/TLS in transit, parameterized database queries, and role-based access restrictions.

7. Limitation of Liability & Warranty

Webeta provides a complimentary 30-day post-launch warranty covering bug fixes, browser compatibility issues, and deployment anomalies that deviate from the agreed Statement of Work.

To the maximum extent permitted by applicable Indian law, Webeta's aggregate liability arising out of or related to any project engagement shall not exceed the total fees actually received by Webeta under the specific Statement of Work giving rise to the claim. Webeta shall not be liable for third-party service outages (e.g., AWS, domain registrars, payment gateways) beyond our direct control.

8. Termination & Cure Period

Either party may terminate an agreement with written notice if the other party breaches any material term and fails to cure such breach within 15 calendar days of receiving written notification.

In the event of early termination, the Client shall pay for all verifiable milestones and hours completed up to the termination date. Upon settlement, Webeta will hand over all completed work, assets, and code in their current state.

9. Governing Law & Dispute Resolution

These Terms and any project contracts shall be governed by, construed, and enforced in accordance with the substantive laws of India, under the statutory jurisdiction of the Indian Contract Act, 1872.

Amicable Resolution & Arbitration: In the event of any commercial dispute or controversy, both parties agree to engage in good-faith negotiations for a minimum period of 30 days. If unresolved, the dispute shall be referred to binding arbitration conducted in Kolkata, West Bengal, India in accordance with the provisions of the Arbitration and Conciliation Act, 1996. The language of arbitration shall be English.

10. Contact Information & Legal Notices

For legal inquiries, master services agreement (MSA) requests, or contractual notices, please contact our administrative team: